Privacy Policy
Last updated: April 30, 2026
1. Introduction
Guangzhou Ruten Medical Technology Co., Ltd. ("Ruten Medical", "we", or "our") recognizes the importance of personal and business information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit inquiry forms, request sample evaluations, or communicate with us for business purposes.
By using this website, you acknowledge that you have read and agree to all terms of this Privacy Policy. If you do not agree with any part of this policy, please stop using this website immediately.
2. Information We Collect
In the process of using Ruten Medical's website and services, we may collect the following types of information:
2.1 Information You Provide
- Business contact information: company name, contact person, title, business email, phone number
- Business requirements: product purchase intent, expected quantities, application scenario descriptions
- Sample request information: shipping address, logistics requirements, testing needs
2.2 Automatically Collected Information
- Device information: IP address, browser type and version, operating system, device identifiers
- Access logs: visit times, pages viewed, click behavior, time spent
- Referral information: referring URL, search engine keywords
2.3 Third-Party Source Information
- Publicly available corporate information from trade show directories
- Company and contact information obtained from business social platforms such as LinkedIn, with your authorization
3. How We Use Your Information
The information we collect will be used strictly for the following purposes:
- Processing your business inquiries, sample requests, and technical consultation services
- Sending product technical materials, whitepapers, and industry solutions
- Fulfilling business contracts or cooperation agreements with you
- Improving website user experience and content presentation
- Complying with applicable Chinese laws, export controls, and compliance requirements
- Sending product updates and industry news with your explicit consent
4. Data Storage & Security
Ruten Medical takes industry-standard security measures to protect your information from unauthorized access, disclosure, modification, or destruction:
- All data is encrypted in transit using TLS/SSL protocols
- Stored data uses AES-256 level encryption
- Access controls follow the principle of least privilege
- Regular security audits and penetration testing
- Retention: your business information is retained during the business relationship and minimum legally required periods
5. Cookies & Tracking Technologies
This website uses the following types of Cookies and tracking technologies:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Ensure basic website functionality (navigation, secure area access) | Session |
| Analytics Cookies | Track visits, page duration, traffic sources (anonymized data) | Up to 24 months |
| Functional Cookies | Remember language preferences and form progress | Up to 12 months |
You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may cause some website features to not function properly.
6. Third-Party Data Sharing
Ruten Medical does not sell, rent, or trade your personal information. We may share necessary data with trusted third-party service providers only in the following limited circumstances:
- Logistics providers: recipient name, address, and contact details for sample delivery
- IT infrastructure providers: technical access for website hosting, data storage, and security services
- Legal or regulatory requirements: disclosure as required by Chinese law, court orders, or government requests
- Business Restructuring: In transactions such as mergers, acquisitions, or asset sales, information may be transferred as a business asset, and the acquiring party must continue to fulfill the same level of privacy protection obligations
7. Your Rights
According to applicable data protection laws, you have the following rights:
- Right to know: understand how we process your personal information
- Right of access: request and obtain a copy of your personal information
- Right to rectification: request correction of inaccurate or incomplete information
- Right to deletion: request deletion of your personal information under statutory circumstances
- Right to withdraw consent: withdraw consent for consent-based processing at any time
- Right to object: object to processing for direct marketing purposes
To exercise any of these rights, please contact us via the details in Section 10. We will respond within 15 business days.
8. Contact Us
This website is a B2B commercial website intended for enterprise procurement decision-makers and medical professionals. It is not directed at individuals under the age of 18. We will not knowingly collect personal information from minors. If a guardian discovers that a minor has provided us with information without consent, please contact us immediately for deletion.
If you have any questions, comments, or complaints about this Privacy Policy, or wish to exercise any of the rights listed in Section 7, please contact us:
Company: Guangzhou Ruten Medical Technology Co., Ltd.
Address: Guangzhou, Guangdong, China
Email: privacy@rutenmedical.com
Response time: We commit to responding within 15 business days.
9. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in law or business practices. Material changes will be communicated via website notice or email. The updated policy takes effect upon publication. We recommend reviewing this page regularly.
- Comply with the requirements of applicable data protection laws and regulations regarding cross-border data transfers
- Adopt legally mandated safeguards such as security assessments, standard contractual clauses, or certifications
- Ensure the receiving party provides a level of data protection no lower than the standards set forth in this agreement
10. Contact Us
If you have any questions, comments, or complaints about this Privacy Policy, or wish to exercise any of the rights listed in Section 7, please contact us through the following channels:
Company: Guangzhou Ruten Medical Technology Co., Ltd.
Address: Guangzhou, Guangdong Province, China
Email: privacy@rutenmedical.com
Response time: We commit to responding to your request within 15 business days of receipt.
11. Policy Updates
We may update this Privacy Policy from time to time to reflect legal changes or adjustments to our business practices. Significant changes will be communicated to you via website announcements or email. The updated policy takes effect from the date of publication, and we recommend that you review this page periodically to stay informed of the latest version.